Greendocs and Toshiba – Delivering Reliable, Cost-Effective Print Solutions Across Multiple Building Supplies Sites
Thorncliffe Building Supplies partnered with Greendocs and Toshiba to replace an unreliable, mixed print estate with a streamlined, fully managed solution. After assessing the needs of each location, Greendocs deployed a tailored mix of robust Toshiba MFPs and desktop printers, all preconfigured for a smooth rollout. The new setup has eliminated breakdowns, reduced IT workload, and delivered consistent, dependable print performance across Thorncliffe’s multi‑site operation.
The Pain-Points / Challenges
- A mixed, unreliable fleet of printers across multiple sites was becoming difficult to manage.
- Frequent breakdowns and short device lifespans created ongoing disruption and frustration.
- IT staff were spending excessive time repairing small printers instead of focusing on core tasks.
- The existing setup couldn’t support Thorncliffe’s shift toward more efficient, partially digital workflows.
The Recommended Solution
- A tailored mix of Toshiba A3 multifunction printers and A4 desktop devices for each site.
- Fully preconfigured devices before delivery to ensure a smooth, low‑disruption rollout.
- Centralised, fully managed print support from Greendocs to remove the burden from the IT team.
- A reliable, consistent print infrastructure designed to improve uptime and support more efficient workflows.
The Outcome
“Greendocs scoped out what would work best for us. They recommended Toshiba devices that were more fit for purpose — better machines that instantly improved quality and reliability. We no longer experience breakdowns, and everything just works. Installation was slick — all pre-set up. Just a few tweaks needed. It’s been easy to manage ever since. The Toshiba devices are robust and reliable — no issues at all.”
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