Careers advice and guidance Charity transitions to Toshiba e-FOLLOW.cloud print management software for enhanced staff flexibility, improved security, and alignment with long-term cloud strategy.
As an expert in employability skills, through their work, Inspira support local people to improve their skills, open-up new opportunities and help them into work, learning or training.
Their mission is to empower young people and adults with the skills and confidence they need to reach their full potential in life and work.
In a rapidly evolving world, both adults and young people must be equipped for the workforce, develop resilience, teamworking skills, and motivation. Inspira's employability programs help in enhancing their skills and finding suitable employment. Inspira provides comprehensive support for individuals through every stage of their journey, from school career programmes to adult employability programmes.
A trusted partner
Inspira offers free professional careers advice and guidance, supporting over 32,500 individuals annually from its offices across Cumbria and Lancashire. They have varied printing and scanning needs and developed a trusted partnership with specialist business and office solutions provider Total Business Group. Chris Latta, IT Manager spoke about the relationship, “We’ve been working with the team at Total Business Group for nearly seven years and have consistently been impressed by their down-to-earth, honest approach, professional service, and reliable support. The Toshiba Multi-Functional Devices (MFDs) they installed have proven to be both highly functional and extremely reliable. As a charity, we’re always looking for ways to improve efficiency and reduce costs. We had begun exploring cloud-based solutions as our staff needed the flexibility to print from anywhere—whether in the office, at home, or on the go. We turned to Total Business Group for expert advice on the best solutions to meet our needs.”
A flexible way of working
Inspira had some key objectives, integration with Office 365, security for sensitive documents, easy and seamless migration for staff and the redundancy of their on-premise server. Following a thorough review of Inspira’s requirements, Total Business Group were able to propose a number of software solutions, but recommended Toshiba’s e-FOLLOW.cloud print management software as the best option for flexible working. Alan Rogers, Sales Director talked about the benefits, “The Toshiba MFDs we installed several years ago have proven to be both reliable and robust, continuing to meet all of Inspira’s workplace printing and scanning needs. As a result, we didn’t see the need for a full estate refresh—just a seamless migration of their software to e-FOLLOW.cloud. This advanced cloud print management solution is ideal for flexible work environments, offering top-tier data security, easy integration with existing networks, and eliminating the need for local servers or client software. It enables staff to securely send print jobs from any workstation, home office, or mobile device, and release them at any MFD, no matter the location.”
Transition to the cloud
Total Business Group and Toshiba worked with Inspira to upgrade their MFDs and seamlessly integrate the software into their existing network. Throughout the process, they kept Inspira’s IT technicians closely involved at every stage, ensuring the team could be as self-sufficient as possible after the migration. Additionally, they visited each site to ensure everything was set up and configured correctly, eliminating any potential printing or scanning issues. Chris commented on the transition, “We were so impressed with the teams, they managed the process so efficiently that staff were not even aware of the change, but from a business point of view it is a massive change, and one that will enable us to make significant cost savings in the future.”
Inspira now has a cutting-edge, secure cloud-based print solution that allows users to print from anywhere, anytime, without the need for local print servers. This innovative system not only eliminates the hassle and maintenance associated with traditional print infrastructure but also offers exceptional flexibility and scalability to grow with the organisation’s needs. With end-to-end encryption, the solution guarantees the highest level of security for all users, safeguarding sensitive data while streamlining the entire printing process. Chris concluded on the project, “It’s been a really slick transition, switching from a complex on-premise solution to the cloud. Total Business Group truly understood our needs and made the entire process seamless—no hassle, no stress. Now, our office printing infrastructure is running smoother and more efficiently than ever. We were genuinely impressed by how easy both teams were to work with, especially considering Toshiba's global presence. We wouldn’t hesitate for a second to recommend them, and we see them as our trusted partner for all future workplace solutions!”
