Toshiba’s Business Services team focus on solving business challenges through the application of solutions designed to solve business problems. We are skilled at working with organisations of scale and magnitude and our consultants are all specialists in their chosen fields of expertise.
All organisations across all sectors face an increasing amount of burden managing document and data lifecycles within their organisations. Quite often different document or data types are managed by different processes or using standalone systems, causing a variety of problems.
| Typical Issues | Toshiba Client Environment |
| Cost and time leakage | Automated processes for repetitive tasks |
| Paper intensive workflows | True visibility across all data and systems |
| Increasing headcount to remain agile | Consistent approach to document handling |
| Lack of integration between systems | Controlled expenditure |
| Replicated effort and investment | More surplus for frontline activities |
| No central visibility of key data | Paper removed at the door |
| Complicated process for simple tasks | Big data leveraged to commercial advantage |
| Demoralised end users | Motivated workforce |
| Poor customer experience | Happy customers |
| High cost base and over investment | Robust service delivery |
| Missed revenue opportunities | Burden removed from client resources |
| Poor service delivery | No technology provision for its own sake |
| Pressure on central resources | Reduced work handling times |
| Multiple suppliers | Multi-Channel approach to communications |
| Poor transaction management | Professional information management |
Very often we see our clients have invested in single point IT solutions which solve particular problems but by their isolated nature contribute inadvertently to the overall issue.
Our goal is to work with our clients to create lasting strategy that tackles these challenges, simplifies working methods, takes time out of processes, empowers key workers and delivers money back into front line activities.
Our Business Services Portfolio contains an array of products, services and solutions that help us to do this and enable our clients to bring all workflows into one, centrally managed, enterprise level approach and deliver maximum opportunity for burden removal from customer resources.
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