Toner Recycling

At Toshiba, we take our role in preserving the environment seriously and encourage our customers to do the same.  To help minimise the impact of our printer supplies, we offer our Eco Box Scheme, designed for the return and recycling of used and waste toner, empty toner bottles and empty developer bottles.

Each Eco Box holds approximately 20 used toner cartridges, and once full, the customer then places an order with our registered carrier who will deliver the box to our contracted recycling centre, where the used toner cartridges will be recycled in accordance with environmental regulations. Toner particles are reused to help in the production of paint, or as a colouring agent in aggregates whilst the plastic toner bottles are either used again or sent off to make other plastic products. All materials that are returned are recycled and re-used - none of the waste ends up in landfill.

To take part in our recycling programme, you can order your Eco Boxes Toshiba directly by calling 0843 0500 400 or through your authorised Toshiba Business Partner. We hope that you join us in our efforts to minimise our impact on the enviornment.

Waste Electrical and Electronic Equipment (WEEE) Directive

The Waste Electrical and Electronic Equipment (WEEE2) Directive governs how manufacturers and retailers in Europe behave in regards to recycling. The regulations require businesses to ensure that when they place products on the UK market that they take responsibility for the recycling costs of those products once they have reached the end of their life.

WEEE Recycling Process:

  • After checking for hazardous components (visual and/or based on material data sheets supplied by the producer), the mechanical processing is applied
  • In this process, ferrous and aluminium material is initially separated
  • This is followed by the separation of the copper based concentrate in which all precious and other non-ferrous metals are present
  • During the initial and the final stages of the process plastics are also separated from the metal fractions
  • These plastics are then sent to Sims Group’s plastics recycling process which upgrades plastic into clean compatible groupings of polymers with highly sustainable markets
  • Continuous batch sampling allows for the analysis of the substances and materials from the product streams, which have environmental impact in downstream processes


Toshiba TEC UK fully comply with the WEEE2 Directive with our device recycling schemes available for all our customers. Working together with SIMS and Valpak, Approved Authorised Treatment Facilities (AATF) who collect our WEEE. The treatment facility is targeted by the Environment Agency to produce the maximum amount of re-usable product with a minimum target of 65% of returned WEEE. We aim to encourage and incentivise all users to recycle all their devices and consumables for re-use wherever possible. Lowering the pressure for new materials on the earth’s natural resources and reducing the risk of potentially hazardous substances entering landfill.

Waste Packing Compliance

We work with accredited reprocessesors to recycle waste produced by the Toshiba TEC offices and adher to the Packaging and Recovery Notes System (PRN). The PRN system enables packaging producers to carry out their obligations to recycle packaging waste through purchasing PRNs and PERNs. This provides evidence of the recovery or recycling being carried out, and is a substitute for businesses meeting their obligation through their own recycling efforts.

Reprocessors generate income through the sale of Packaging Recovery Notes, which can then be reinvested in recycling projects to ensure that the UK meets it obligations under European regulations. As such PRNs are investment tools which ensure that recycling and recovery continues to grow.