RMM – equipped for a digital world

January 15, 2020

Today’s businesses are powered by a wide range of devices. Laptops, desktop computers, mobile devices, servers and, increasingly, the Internet of Things (IoT). But those devices can open a business up to risk. The more devices your business uses, the higher the risk of a data breach or system failure.

Remote Monitoring and Management (RMM) solutions can mitigate these risks by providing 24/7 proactive support via an expert centralised team. That makes RMM essential for every modern business.

Protecting your IT systems

Small to medium businesses (SMBs) are particularly at risk of cybersecurity breaches, in fact, 58% of malware attack victims are SMBs. Malware can even be used to hold a business to ransom.

The WannaCry cyber attack in 2017, for example, infected more than 200,000 computers across the world - impacting small and large businesses alike. Indeed, small businesses were found to be more at risk (and continue to be so) because of the higher likelihood of outdated exploitable software.

As the IoT becomes mainstream, cyber-attacks will increase. The number of breaches due to unsecured connected devices has risen significantly over the last two years, up from 15% to 26%.

RMM protects your IT systems by quickly alerting a central team to any abnormal activity or possible malware on a machine. Plus, regular maintenance and security patches give hackers fewer weak points to exploit.

Addressing the skills gap

Beyond security, RMM tools can help bridge the digital skills gap. Many in-house IT teams are time-poor and task-heavy. RMM removes the need for lengthy on-site maintenance and can outsource tasks to an offsite expert team. This frees up an in-house team to focus on more strategic and value-added tasks.

Given that 2 million SMBs have been reported to lack the digital skills and knowledge needed to drive progress, RMM solutions can provide a valuable boost to productivity and growth. Plus, the use of a central team provides vital additional expertise and greater efficiency.

Building your business’ future

The best RMM solutions scale with your business and can power its growth. With your IT secured and efficiently maintained, you can concentrate on your customers. Transforming your business’ productivity, cybersecurity, continuity and support.

To discover the best RMM solution for your business and learn more about its applications, download our whitepaper now, or speak to a member of the team today.

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