Supporting our Customers

Toshiba fosters long-term client relationships based on trust, responsiveness and a commitment to achieve the best results. This dedication to service and support excellence is geared to provide you with the utmost in confidence and satisfaction both now and in the future.

We are committed to ensuring you are assisted in the most timely and stress-free way possible, delivering fast technical and help desk support via internal call centres. We are dedicated to providing first-class technical service throughout the UK, and our nationwide network of certified engineers provide business-as-usual assurances backed up by excellent performance levels.

Customer Service Portal

As a customer, should you need to log a call, order consumables, submit readings or access our knowledge base etc., please contact us through our Customer Service Portal:

Service Portal


Contact details

You can also get in touch with us using the contact details below: 

Process Optimisation/Managed IT Services

0800 0304 024

1) Please have the serial number (if applicable) of your device and account details to hand when contacting us, to help us better manage your call.
2) Calls are charged at 7 pence per minute from a landline.

For Other Toshiba Products

If you have a query that relates to other Toshiba products that are not mentioned on our website, please click on the relevant button below to be directed to the correct Toshiba division for support.

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